Overview
Our AI-powered multi-agent system streamlines the entire loan pre-approval process. Simply provide customer information via multi-turn chat, and our multi-agent system handles everything to provide final recommendations.
1. Initiation & Planning
The Orchestration Agent initiates the loan appraisal process and collects all necessary information from the customer. If any data is missing, it requests it from the customer before proceeding.
The Orchestration Agent then coordinates the end-to-end process, plans based on available capabilities (sub-agents and tools), and invokes sub-agents to execute the tasks.
2. Credit Score Evaluation
The Credit Score Agent receives inputs such as monthly income and months of employment, then uses its tool to compute a credit score.
3. Asset Appraisal
The Asset Valuation Agent leverages tools to search for real-time market values and calculates the total worth of the customer's assets.
4. Customer Classification
The Customer Evaluation Agent aggregates all available information and uses its tool to categorize customers into three groups: Good, Average, and Risk.
5. Personalized Advisory
The Orchestration Agent aggregates all available information and delivers a complete report to the customer.
The Loan Recommendation Agent then provides recommendations for loan packages, monthly payments, and related terms based on the customer classification.
Agents Catalog
Discover our intelligent AI workforce - an ensemble of specialized agents powered by Generative AI capabilities. Each agent operates within its domain, delivering comprehensive loan pre-approval solutions with human-like expertise and machine precision.
🤖 Supervisor Agent
Description: Orchestrates the entire loan pre-approval workflow, coordinating between specialized agents and managing the overall process flow.
Capabilities: Task assignment, workflow coordination, performance monitoring, and error handling across all agent interactions.
💰 Asset Evaluation Agent
Description: Evaluates customer's assets using real-time market data and financial analysis to determine accurate asset worth.
Capabilities: Web search for market prices, per-asset estimate calculation, source citations and validation, total asset value computation.
Tools:
Research Tool
- Real-time asset valuation and market rate research
- Configurable result count (3-5 results)
- Vehicle pricing, real estate values, market APR ranges
- Authoritative source validation and citation tracking
Math Calculator
- Safe mathematical expression evaluation
- Asset value calculations and loan payment computations
- Amortization formulas and interest calculations
- Restricted character set for security
📊 Credit Scoring Agent
Description: Analyzes customer financial data to compute comprehensive credit scores using industry-standard algorithms and risk assessment models.
Capabilities: Rule-based credit scoring, 300-850 score scaling, bracket-based calculations, detailed explanations.
Tools:
Credit Decision Service
- Rule-based weighted scoring system (300-850 range)
- Age, income, work stability, and asset scoring
- Deterministic algorithms with transparent logic
- Industry-standard credit score scaling
🎯 Customer Classification Agent
Description: Assesses customer risk profiles and categorizes them into appropriate risk tiers for loan qualification and pricing.
Capabilities: Risk/Moderate/Exceptional classification, deterministic threshold rules, rule branch matching explanations, risk assessment validation.
Tools:
Customer Types Decision Service
- Multi-threshold rule system for risk classification
- Exceptional, Moderate, and Risk tier categorization
- Clear rule transparency and justification
- Credit score, income, and asset-based thresholds
💡 Loan Recommendation Agent
Description: Generates personalized loan package recommendations based on customer profile, risk assessment, and financial capacity.
Capabilities: 2-3 package options generation, principal/APR/term calculations, monthly payment computation, policy caps per customer type.
Tools:
Knowledge Base
- Comprehensive loan policy and product information
- Regulatory guidelines and compliance requirements
- Loan package recommendations and policy adherence
- Regular updates for current policies and regulations
Math Calculator
- Amortization calculations
- Interest rate computations
- Payment schedules
🔍 Observability & Audit Trail
Description: Enhanced transparency and auditability powered by Langfuse, providing comprehensive tracking of all LLM calls, reasoning processes, and tool interactions throughout the workflow.
Capabilities: Real-time monitoring, decision logging, interaction tracing, compliance reporting, and full audit trail generation for regulatory requirements.
Demo credentials: Username: abc@gmail.com - Password: abc123!@#